Update Forum Service includes
This simple process is actually simple for small community or someone who doesn’t care about data loss but if you got good community and you really care about forum’s data then this process is scary and bit long as well.ForumCube is proudly maintaining more then 200 forums for our clients and we take care of upgrades and security for them. Our ‘Update forum service’ process is very much tested and risk free. Our great server infrastructure and support from different experts from our team always make this process fun for our client. So what’s the actual process for forum update that we follow and what this service really includes?
There is always a chance of data loss while upgrading on any forum so our team focuses on storing everything and have backup after testing & verifying. Our admins can restore website back to original state because of our own infrastructure on Microsoft’s Azure platform.
Dry-run / Test
You may know that customizations might not work properly in the new version but that’s not a problem for us. We first create a clone of your current website and do test upgrades to check compatibility issues and fix them if there is any.
Theme / Template / Skin Compatibility
If you’ve got custom design on your forum then it might get issues with new versions but in ForumCube upgrade services our team will completely test it and fix any incompatibility before upgrading and make sure you get most of the new design.
Plugins / Extensions / Modules Compatibility
With some design changes, your forum gets attractive but changes in functionality with compatibility on all platforms makes your forum more wanted.
We always make sure that live traffic doesn’t get affected by these upgrade services. Our team performs all processes on secondary server. Once we make sure of everything we ask for your approval. 80% forum applications don’t face downtime of even a minute during our upgrade process.
14 days Free Support
We believe our customers should get the most out of all our services. We offer a 14 days free support with single order upgrade. Sometimes platforms releases upgrade if they find something wrong about recent upgrade. If this happens, you don’t need to pay again.